Tag Archive for 'CRM'

New Contact Us Form

We just rolled out a new contact us form, which ensures that your messages arrive the most relevant departments via the shortest route. :-)

Due to the high volume of messages, you may have to wait couple of hours to get replied. But, we guarantee to answer every question comes to us.

We respect your feedback and develop the system just for you. By the way, we won’t use your data for any purpose without your permission.

Announcement: Bizroof CRM is Live!

I’m excited to announce that Bizroof CRM, our brand new web application is live!

We are proud of the contact management system we’ve built, which gives small and medium sized companies a simple and powerful way to store, organize and share the useful information collected from interactions with customer.

I would like to express my thanks to the Bizroof Crew and all of you who constantly support us!

We see our business from customer’s perspective and build easy-to-use web based applications for you!

Jason

Top 10 reasons why use web-based CRM software

  1. Transparency across the entire business, no matter small or big operation
  2. Avoid duplicated data entries, and save precious time for more creative stuff
  3. Productivity and collaboration on top of accurate performance measurement and trends analysis
  4. With full access to customer contact histories (notes and events), the sales team will be much more focus and provide higher quality services
  5. Management is all about managing exceptions, and which can be prevented with early precise decisions beneficial from critical operational data
  6. Substantial cost reductions, and more competitive pricing
  7. Real-time data updates enables all the staff to have a better understanding of what’s happing in the business right now, no matter the team members are in the same building or from different countries
  8. Marketing process becomes smooth and pleasant. Think it this way, you and your targeted clients are literally a few clicks away
  9. Absolutely no need to worry about data backup and computer crash
  10. Manage your business online is just the future. If you don’t make the move now, you will be behind your competitors. Seriously ;)

Events management module - Simple and functional

Events, from the software perspective, are business activities associated with the contacts in your network. It ranges widely from lunch meetings with your clients to your coleauges’ birthday parties. However, the nature of events is simple as they always consist of a summary (What), time and duration (When), location (Where), and a guest list (Who). This simplicity just forms the basis of the event management solutions, such as Google Calendar, Highrise and Bizroof.

But, simplicity is not enough in this modern world. We need it to be functional as well. If you grab a cell phone and click through its menu, you most likely to see features like digital camara, alarm, web browser etc. Some people blame the manufactures putting too much functions they never use onto a simply phone. In fact, I am one of them. :) But, when they pop into a shop to buy a new phone, they always ask questions the quality of its digital camara… Ridiculous? Nope, that is just a common sense of the value of money. If we buy somthing, we try to get as many as they can, and we tell ourselves that we may need them
in the future.

Both simple and functional are equally important. Therefore, the information flow within the application need to be well designed with an objective to provide best user experience. As known to all application developers, AJAX can not only help to simulate desktop-like look-n-feel but reduce the page loading time dramatically by refreshing only updated sections as well. It is a perfect solution for filerting events options, inline editing events and live search. The paragraph below descripbs a simple test and results of AJAX.

Both my coleauge and I are given a same list of tasks (e.g. create new contacts, add new events etc) to do on bizroof. My browser has javascript disabled (i.e. AJAX disabled) while his not. He finished all the tasks in 14 mins while spent 6 mins extra.

Take data sharing into consideration, softwares should be able to talk to each other, not necessarily need to synchronize. We use RSS, RTF, microformats (vcard, hcalendar, etc) to allow data easily shared with MS Outlook, google calendar, iCalendar, Address Book etc.