Tag Archive for 'Ideas'

Customer Feedback: Default Privacy Settings

Bizroof tries to develop an easy-to-use CRM application with cutting-edge technologies and solid software architecture, and our approach is deadly simple: We try the best to be at the forefront of new and exciting technologies whilst letting our customers decide what we should build.

Last week, we’ve received great feedback from Sam Guzman (operations manager at BrightBox Creative studios ). He suggested that there should be a way to set up default privacy level on Bizroof so that all the new things being created will inherit it. We totally agree and we believe it will bring benefits to other users who share stuff within groups. So, we’ve just implemented the new feature 2 days ago.

You might already have noticed that the default privacy setting is available on your profile page, and you can choose among public (anyone in your company can see it), group (only the users in the chosen group can see it) and private (only you can see it), and then the setting will be applied to the things you create in the future, including contacts, documents, cash flow items, and events.

Send us your feedback or talk to us on Twitter

;-)

What makes your rich? The idea or the execution

It is not hard to write a long list of great ideas. If you are lazy, you can just visit some business startup forum or network sites to steal them. Sitting around your office, sipping latte and looking at the idea list, now what? You probably thinking how the hell you can convert a idea into a product…. It is probably pain in the neck to get it built. But, if you find the right person to do it, you can still get it done without any problem.

And now, you feel released and excited about the beta launch… You are in danger if you think you make a solid step in the direction of making money, seriously. The real battle is just about to start, and the new product is no more than a weapon. Come to think of it this way, any senior web developers like myself can clone an application like ebay, facebook, amazon etc within months, but could any of them make me a millionaire? Not now, and not in a million years. :-)

As time is ticking away after the beta launch, you will loss your enthusiasm and start to doubt about the product. The big question marks will be all around your office – what have I done wrong? Nothing wrong but you didn’t realize the fact that either the idea nor the product itself will make you rich.

9 months back, I was in that situation…. But, I was lucky, I found a great mentor who showed me everything from a new angle, including:

  1. Think globally from day one
  2. Understand your competitors as much as you can, including their strengh, weakness and targeted markets
  3. Ask yourself how are you going to provide the best customer service
  4. Ask yourself what could be the worst case scenario in terms of markeing approach, and then how you can improve on
  5. Don’t make assumptions. If you don’t know say I don’t know, and then try to find the answers

Regards,

Matt